Shipping policy

Shipping Policy

Thank you for shopping with us!

🚚 Delivery Time (UAE)

We deliver all across the United Arab Emirates.

  • Standard Delivery: 3–5 business days

  • Remote Areas: 4–7 business days

Please note that delivery times may vary depending on your location and supplier availability.

💰 Shipping Charges

  • Shipping charges are calculated at checkout

  • We may offer Free Delivery on selected products or promotions

💳 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across the UAE for your convenience.
Please ensure you are available to receive the order at the provided address.

📍 Order Tracking

Once your order is dispatched, you will receive a tracking update via SMS or email (if available).

❗ Delivery Delays

In some cases, delivery may be delayed due to:

  • High demand or stock availability

  • Courier service issues

  • Incorrect shipping details

We appreciate your patience and understanding.

🚫 Failed Delivery Attempts

If the customer is unavailable:

  • Courier will attempt re-delivery

  • Repeated failed attempts may lead to order cancellation

📦 Damaged / Incorrect Items

If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear images for quick assistance.

📞 Contact Us

Email: glowoura03@gmail.com
.